Contact

Get in touch

We are a small team and read every message. Pick the right channel below and we will get back to you promptly.

FAQ

Common questions

How long does it take to get a response?

We aim to respond to all enquiries within 72 hours on business days.

How do I report incorrect product data?

Use the "Report Issue" button on any product page in the app. Product data corrections are typically processed within 7 days.

How do I delete my account and data?

Go to Settings โ†’ Profile โ†’ Delete Account in the app. All personal data is removed within 30 days. You can also email support@11techweave.com.

Is ShelfIQ available on iOS?

We currently offer an Android APK for download. An iOS App Store release is in progress โ€” join the waitlist to be notified.